Shipping Details

All prices in Canadian dollars.  Canadian residents are subject to taxes.
Your order will be shipped within 2 business days after receiving your order, if all items are in stock.                                                                                                                        
Canada
  • Shipping will be done with Canada Post 
  • Free shipping is provided for orders over $100 within Canada .

 

Montreal

  • A   FREE  pickup option is available at our location at Souvenir Du Quebec  344 Notre Dame Est Montreal.
  • A delivery service is  FREE  anywhere within 20km of the store minimum order $50. Please call or email us for further detail. 

USA
  • Shipping will be done with Canada Post, or UPS and will have a tracking code
  • The customer is responsible for making sure that the import of the products they are sending or taking to their country is legal, and they are responsible for any custom duty, import tax, customs fees and any other charges that may have to be paid in their countries.

 

International Shipping

Souvenir du Quebec offers international shipping with Canada Post or FedEx to a number of international countries. A delay can be expected due to customs, and increased shipping times due to Covid. 

The customer is responsible for making sure that the import of the products they are sending or taking to their country is legal, and they are responsible for any custom duty, import tax, customs fees and any other charges that may have to be paid in their countries.

 

 Returns

We accept returns within 14 days of purchase. A refund will be issued minus the initial shipping fee as well as a 15% restocking fee. Clients are responsible for return shipping fees.

Payments
We conveniently accept payments by Visa, MasterCard, American Express and PayPal.